At QR Solutions, we focus on Salesforce CRM consulting, development, and implementation. Our Salesforce CRM Experts can learn your business needs and deploy a Salesforce CRM Solution that will scale with your company.
Our Salesforce Implementation process starts with a `Discovery` phase where we learn about the business requirements of the customer, and based on those requirements, define an implementation plan. Our implementation includes:
- User and Organization setup
- Pipeline Management (Leads, Accounts, Opportunities, Contracts, Orders etc.)
- Campaign Management
- Data Import & Migration
- Reports & Dashboards
Our development using Salesforce are customised per the user requirements, they include:
- Visualforce Web pages’ development
- Customising existing Apex/Visualforce Code
- Apex Web Services
- Creation of triggers
- Scheduled/Batch Apex
QR Solutions also use other Salesforce Platform Technologies for application development and support such as:
- Salesforce – Implementation & Development
- Heroku Enterprise - Application Development
- Community Development
- AppExchange - Application Development & Support
- Salesforce Lightning
Upon completion of development, QR Solutions also provides production deployment assistance and assist with any post-production issues for successful project completion.
We provide comprehensive Salesforce integration services such as strategy, development and management to facilitate uninterrupted flow of information from cloud to cloud, premise to premise or from cloud to premise platform. Salesforce automates business processes by integrating Salesforce applications with third party ERP applications; application integration provides a unified view of multiple business applications or new legacy systems.
Business Use Cases:
- Database (SQL Services, Oracle, etc.)
- 3rd Party Apps/APIs
- Legacy/In-House Apps
Administration & Support Services
Salesforce Administration & Support services have been designed to help customers maintain /manage their salesforce org. Our trained Salesforce team of Developers and Consultants can help you with the following:
- Add/remove/update user/profiles/roles
- Manage security settings such as, `Login controls, forgotten passwords, user access.
- Email templates
- Create/modify Reports and Dashboard
- Create/modify object layouts standard/custom objects
- Create/modify list views
- Data management
- Create new fields
- Workflow/approval process
- Visualforce pages
- Apex coding including triggers
- 3rd party web services integration
- Web-to- lead, Email-to- case, Email-to- lead
- Automated Email processing
With our headquarters located in Sydney, global development facility at Chennai and Trichy, India, we offer a choice of delivery models based on client requirements, nature of the assignment and services.
We have a team of Salesforce Professional in our systems. The team of Salesforce Experts works on Projects/Tasks assigned to them within the project scope. Team comprises Developers, QA or Administrators.